20 certification schemes

CMMI v2.0

CMMI Appraisal

CMMI is a maturity model used to appraise how consistently an organisation performs the practices that deliver its products and services.

Standard
CMMI v2.0
Indicative timeline
9-18 months
Discipline
Compliance & Security
Assessment type
Independent third-party assessment

The standard

Overview

Capability Maturity Model Integration is a model of organisational practice maintained by ISACA. Version 2.0 organises practice areas into capability areas and categories covering doing, managing, enabling and improving work, with views for development, services and supplier management. Organisations are rated on maturity levels one to five, or on capability levels for individual practice areas.

CMMI is appraised, not certified. A benchmark appraisal is conducted by an appraisal team led by a certified lead appraiser, and the result is published in ISACA's appraisal results system. Defence, aerospace, government and large prime contractors use maturity ratings when qualifying suppliers, because a rating says something about consistency rather than about a single project.

UKCert works through the model practice area by practice area. We review process assets, project records and measurement data against the intent of each practice, note where evidence is thin, and set out what must be in place before an appraisal is attempted.

Who this is for

  • Software and systems engineering organisations delivering complex projects
  • Defence, aerospace and government suppliers asked to show a maturity rating
  • IT services and managed service providers bidding for large contracts
  • Product companies scaling delivery across multiple teams or sites
  • Organisations with inconsistent performance between projects

What it gives you

Why organisations certify

What a certified CMMI v2.0 assessment gives you once the certificate is issued.

Consistent Delivery

Practices are defined once and used across projects, so results depend less on which individuals happen to be assigned to a piece of work.

Bid Qualification

Public sector and prime contractor tenders often ask for an appraisal rating. A current benchmark result answers that question without lengthy supplier questionnaires.

Measured Performance

Maturity levels four and five require quantitative management. Estimation, defect and cycle time data replace opinion when decisions about capacity and commitments are made.

Fewer Rework Costs

Peer reviews, verification and configuration control catch defects earlier. Work is corrected while it is still cheap to correct rather than after delivery.

Structured Improvement

The model gives a defined order for improvement. Practice areas are addressed in sequence rather than reacting to whichever problem was most recent.

Clear Governance

Roles, review points and decision authority are documented. Sponsors and project managers know what is expected of them and when escalation should happen.

Scope

What the assessment covers

The areas an assessor works through. Your final scope is confirmed in writing before any audit is booked.

  • Practice area coverage across selected views
  • Maturity level or capability level target setting
  • Process asset library and tailoring guidelines
  • Estimation, planning and monitoring records
  • Peer review and verification evidence
  • Configuration management and change control
  • Measurement and performance objectives
  • Appraisal readiness and evidence mapping

How it runs

The assessment, stage by stage

From first enquiry to certificate. Each stage is agreed with you before it starts.

  1. Scope and View

    We agree which organisational unit, projects and model view apply, whether development, services or supplier management, and which maturity or capability level is realistic for the sponsor's objectives.

  2. Readiness Review

    Existing process documentation, project artefacts and measurement data are compared with the practices in scope. The output is a gap list ordered by the effort each item will take.

  3. Process Definition

    Missing process assets are written or revised: procedures, templates, tailoring rules and measurement definitions. These are then used on live projects so that real evidence accumulates.

  4. Evidence Collection

    Each practice is mapped to artefacts and affirmations from the sample projects. Gaps in coverage become visible early, while there is still time to run the practice properly.

  5. Appraisal Conduct

    A benchmark appraisal is planned and run by an ISACA Partner organisation, using a certified lead appraiser and trained appraisal team who examine objective evidence, interview participants and rate each practice area in scope. UKCert prepares the evidence base; it does not conduct the appraisal or issue the rating.

  6. Rating and Sustainment

    The rating is recorded and published by ISACA and holds for three years. A sustainment appraisal can extend it, provided the practices have continued to be used and evidenced.

Questions

CMMI v2.0 — frequently asked

Anything here that does not cover your situation, put it to an assessor rather than guessing at it.

Ask a question

Preparation dominates the timescale. An organisation with documented processes already in use may need six to nine months; one starting from informal practice usually needs twelve to eighteen. The appraisal itself normally runs over one to two weeks on site or remotely. Projects must have used the practices long enough to produce genuine evidence.

A benchmark appraisal rating is valid for three years from the appraisal end date and is published in ISACA's public results system. A sustainment appraisal, available to organisations that already hold a rating, can extend that for a further two years where the practices have continued in use and can still be evidenced.

No. CMMI is voluntary and no law requires it. It becomes a commercial requirement when a customer makes it one, which is common in defence, aerospace and large government programmes where a stated maturity level is written into the tender. Outside those sectors, organisations adopt it to make delivery more predictable.

There is no annual surveillance visit of the kind used in ISO certification. The organisation is expected to keep using and improving the appraised processes, and to hold internal reviews and measurement against its own performance objectives. Evidence must remain available, because a sustainment appraisal or reappraisal will sample projects delivered during the interval.

A maturity level rates a whole organisational unit against a fixed set of practice areas, from level two, managed, through to level five, optimising. A capability level rates individual practice areas on their own scale, so improvement can be targeted at one part of delivery. Customers most often ask for a maturity level.

Certifying against more than one standard?

Where you hold several standards, shared clauses are assessed once in a combined visit rather than as separate audits. Talk it through with an assessor before you decide what CMMI v2.0 should sit alongside.